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Internship Cash Application & Customer File
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Bedrijfsnaam:
Millipore

Bedrijfsprofiel:
2. Internship Details

This placement is for one year internship within the European Data & Reporting Department of Millipore, which is located in the European Customer Service Center in Amsterdam.
The tasks to be performed are on ‘HBO’ level.
The Data & Reporting department is daily responsible for creation and maintenance of customer data (Customer File / Contract File) and for customer payments (Cash Application).

The appointed intern will become an integral part of the UK / Nordics Data team, performing the cash application and Customer File maintenance
Main responsibilities:

* Contract File maintenance
* Back-up in case of absence for the contract File maintenance for other regions;
* Customer File maintenance
* Back-up in case of absence for the Customer File maintenance for other regions;
* Analyzing the Data & Reporting Region situation and making suggestions for efficiency improvements;
* Responsible for 1 or 2 projects still to be confirmed.

More detailed content:

Intern will be based in the Data and reporting team
During the first month this person will have an internal training about Millipore and how our system work, after he/she has attended this training he/she will be integrated with the team and will start performing according with the program for the coming eleven months he/she will be responsible for the creation and maintenance of customer data: addresses, VAT registration number, Incoterms, price agreements.

The basic duties are as follows:

* Cash Application and back-up in case of absence for the cash application for any European Countries;
* Analyzing the European Credit Management situation and making suggestions for efficiency improvements;
* Responsible for 1 or 2 projects still to be confirmed.
* Customer File
* Maintains the Customer account File and Customer File database in a timely and efficient manner
* Creates and maintains new and existing customer accounts
* Responsible for maintaining the integrity of data
* Providing a high service level to our internal customers
* Continuous communication with our internal customers
* Contract File
* Maintains the Contract File and Contract database in a timely and efficient manner
* Creates and maintains new & existing price agreements
* Analyzes Credit & Rebills related to wrong pricing
* Processes Invoice hold reports
* Continuous communication with our internal customers

3. Major learning points

* Deve

Vacature informatie:

This placement is for 6 months within the European Data & Reporting Department of Millipore, which is located in the European Customer Service Center in Amsterdam.
The Data & Reporting department is daily responsible for creation and maintenance of customer data (Customer File / Contract File) and for customer payments (Cash Application).

You will become an integral part of the European Data team, performing the cash application and Customer File maintenance
Main responsibilities:

* Contract File maintenance
* Back-up in case of absence for the contract File maintenance for other regions;
* Customer File maintenance
* Back-up in case of absence for the Customer File maintenance for other regions;
* Analyzing the Data & Reporting Region situation and making suggestions for efficiency improvements;
* Responsible for 1 or 2 projects still to be confirmed.

More detailed content:
You will be based in the Data and reporting team
During the first month this person will have an internal training about Millipore and how our system work, after he/she has attended this training he/she will be integrated with the team and will start performing according with the program for the coming eleven months he/she will be responsible for the creation and maintenance of customer data: addresses, VAT registration number, Incoterms, price agreements.

Werkzaamheden:
The basic duties are as follows:

* Cash Application and back-up in case of absence for the cash application for any European Countries;
* Analyzing the European Credit Management situation and making suggestions for efficiency improvements;
* Responsible for 1 or 2 projects still to be confirmed.
* Customer File
* Maintains the Customer account File and Customer File database in a timely and efficient manner
* Creates and maintains new and existing customer accounts
* Responsible for maintaining the integrity of data
* Providing a high service level to our internal customers
* Continuous communication with our internal customers
* Contract File
* Maintains the Contract File and Contract database in a timely and efficient manner
* Creates and maintains new & existing price agreements
* Analyzes Credit & Rebills related to wrong pricing
* Processes Invoice hold reports
* Continuous communication with our internal customers

3. Major learning points

* Developing a positive critical mind in order to ensure the accuracy of data
* Working in an international environment;
* Development of the competence’s needed to work in an international Customer Service organization;
* Development of communication skills in international environment- e-mail, telephone and face 2 faces.
* Gaining knowledge of the overall business process through strong alliance with several departments (eg Sales, Customer Service, Treasury, Logistics, Controllers);
* Experience on how to improve processes and how to implement the suggested improvements.
* Full training is provided on using Oracle and Lotus Notes databases.

Wij bieden:
Functie-eisen:
Wij zoeken: The tasks to be performed are on ‘HBO/WO’ level.
Minimaal opleidingsniveau: HBO
Studierichting(en)
Bedrijfskunde / Algemene Economie / Management / Marketing
Financieel / Administratief / Bedrijfseconomie / Accountancy
Werkervaring:
Aantal uren:
Carrière niveau:
Overige informatie:
Sector(en):
Administratief
Callcenter - Customer Service
Chemisch - Farmaceutisch
Financieel - Economisch
Regio('s):
Amsterdam
Dienstverband(en):
Stageplaats
Soort dienst:
SOLLICITEER DIRECT:
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